Groups Invitation Link Not Working
The group invitation email sends the invited member a unique link to your site’s Student Dashboard.
From the Student Dashboard, the invited user can create a new account or login to their existing account.
You must enable open registration in order to allow group members to register themselves.
There are three potential reasons your group invite links are not working.
- Your site is not using Pretty Permalinks
- You need to recreate (flush) Permalinks on your site.
- Your hosting provider was blocking the LifterLMS session cookie.
The first and most common is that you are not using Pretty Permalinks.
This can be changed by going into Settings > Permalinks.
Make sure to select the Post Name option for your link structure.
Note: if you have an existing WordPress site and were using a different permalink structure, do not change this setting without considering the impact on your site’s SEO.
If your post permalinks are already set to Post Name, the other issue could be something as simple as needing to flush Permalinks on your site.
Here is our documentation on how to flush wordPress rewrite rules and rebuild your permalinks.
Once your permalinks are rebuilt, clear your page cache (if you are using a caching plugin). Here is more information on understanding caching issues with LifterLMS.
The invitation link may not be functioning properly because the hosting provider is blocking the LifterLMS session cookie, which starts with ‘wp’. To ensure everything works smoothly, it’s important to allow all LifterLMS cookies, regardless of the prefix. Blocking these cookies could lead to interruptions in the functioning of LifterLMS features.
We suggest reaching out to your hosting provider to ensure that the LifterLMS session cookie is permitted for a seamless experience with the invitation link.
