How can I get free customer support?

If you have purchased any of our paid plans, including the Infinity Bundle, Universe Bundle or any individual add-on you can submit a ticket from your account on the LifterLMS website here: lifterlms.com/my-account/my-tickets. Our support team will be able to reply to your request within 1-2 business days.

If you are a free LifterLMS user looking for support, you can seek help in the community forums or send an email to our presales team here.

You can also join us on our Pre-Sales livestream calls, where we take questions live. You can access our list of previous webinars and access our event calendar here for times.

If you are comfortable coding using PHP, you can also seek help in our community Slack. This is the place where you can ask questions about the built-in functions and hooks of LifterLMS.

Finally, if you own an active Universe Bundle subscription or an active Infinity Bundle subscription, then you can request to join our VIP Office Hours Mastermind Facebook Group. That Facebook group is a place where you can seek help from our user community.