How Do I Add My License Keys and Add-Ons to LifterLMS On My Website?

To locate your License Key for any LifterLMS product:

1. Log in to your account at LifterLMS.com/my-account.
2. Navigate to the “Active Licenses” area.
3. Locate the long string of characters under your license (e.g., l1M5-asdfasdfasdf…).
4. Copy this key to your clipboard.

To find the area to enter your license key, head to wp-admin > LifterLMS > Add-ons & More

Once you click the ‘My License Keys‘ button, a dropdown will appear where you can remove any existing license keys or enter your new license key. If you’re entering a new license key, copy and paste your key, then select ‘Add New‘.

Once your key is added in there, you’ll be good to go to install any add-ons right from the backend of your website on the same screen under wp-admin > LifterLMS > Add-ons & More. You’ll also have access to any updates the LifterLMS development team releases.

Once you have your key, you need to add it to your WordPress site to receive automatic updates and support.

1. Log in to your WordPress site as an administrator.
2. Navigate to LifterLMS > Add-ons & More.
3. Click on the My License Keys button. A dropdown menu will appear.
4. Paste your license key into the field.
5. Click Add New.

The number of active websites you can use your license key on depends on your plan. Please review the LifterLMS pricing page for current details, but generally:

• Single Add-on & Earth Bundle: 1 Active Site
• Universe Bundle: 5 Active Sites
• Infinity Bundle: Unlimited Active Sites

Staging and development sites (copies of your website used strictly for testing) do not count against your active site limit, provided they meet the criteria below.

LifterLMS uses an automated system to detect staging environments based strictly on the site’s URL. To ensure your staging site does not count against your active license limit, your site’s URL must match one of our system’s approved lists of staging patterns.

If your staging site URL does not match these patterns, it will be counted as a “Live” site and will use a seat on your license.

Approved Subdomains

A site is considered “staging” if the URL begins with any of the following terms:

• dev. (e.g., dev.example.com)
• develop. (e.g., develop.example.com)
• local. (e.g., local.example.com)
• stage. (e.g., stage.example.com)
• staging. (e.g., staging.example.com)
• test. (e.g., test.example.com)
• testing. (e.g., testing.example.com)

Approved Hosting Environments

Your site is automatically considered “staging” regardless of the subdomain if the URL is hosted on one of these specific platforms:

• RunCloud (.temp-site.link)
• WP Engine (.wpengine.)
• Kinsta (.kinsta.)
• Flywheel (.flywheelsites.)
• Cloudways (.cloudwaysapps.)
• Pantheon (.pantheonsite.)
• GoDaddy Managed WP (.myftpupload.)
• GridPane / Access Domain (.accessdomain.)
• Sandboxes: .poopy.life, .wpsandbox.pro

Note: RunCloud staging sites use .temp-site.link, so they count as staging automatically.

If you see an error message stating that your license limit has been reached, check the URL of your staging site.

If you are using a custom subdomain to test a new design (such as new-design.example.com or v2.example.com), this will not be recognized as a staging site. To fix this without upgrading your license, you must rename your subdomain to one of the approved terms listed above (e.g., rename new-design.example.com to staging.example.com).

Some hosting providers use caching or security methods that may prevent the license key from saving correctly. If you are unable to save your key, you can add the following code snippet to your site (in your child theme’s functions.php file or using a code snippets plugin) to resolve this:

add_filter( 'llms_use_server_for_environment_fetch', '__return_true' );

If you encounter any further issues or require assistance with your license keys or add-on installations, please don’t hesitate to contact our support team. We’re here to help!